Politique de confidentialité

Privacy Policy - Skyeveil

At Skyeveil, we are committed to protecting your personal data and ensuring full transparency regarding its collection and use. This policy applies to our online store, and more particularly to cash-on-delivery orders.

1. Data collected: In order to efficiently process your orders, we collect the following information:

- Personal information: First name, last name, full delivery address and phone number.

- Order information: Products purchased, size, color, quantity and total amount.

- Technical information: IP address and browsing data to improve your user experience on our website.

2. Use of data: Your information is used exclusively for the following purposes:

- Order processing: Confirmation, preparation and shipment of your order.

- Communication: Information on the status of your order (via WhatsApp, email or phone).

- Delivery: Sharing your contact details (name, address and phone number) with our carrier so that they can contact you.

Service improvement: We analyze your preferences to offer you personalized offers (unless you object).

3. Data sharing: We never sell, rent or share your data with third parties for commercial purposes. It is only shared with:

- Carriers: to ensure delivery.

- Authorities: only if required by Moroccan law.

4. Data security: We implement strict security measures to protect your data against unauthorized access, modification or leakage. Your information is stored on secure servers.

5. Your rights: In accordance with the law, you have the following rights:

- Access your personal information.

- Request the rectification or deletion of your data.

- Unsubscribe from promotional communications at any time.

6. Cash on delivery:

- The data collected is used exclusively for the verification and delivery of orders.

- In the event of unjustified refusal or repeated cancellations without valid reason, skyeveil reserves the right to block the customer for any future orders.

7. Modifications: skyeveil reserves the right to modify this Privacy Policy at any time, in accordance with applicable legislation. Modifications will take effect upon their publication on this page.

8. Contact us: For any questions regarding your data, please contact us by:

- Email: sskyeveil@gmail.com

- Instagram: @skyeveil.officiel